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FAQs

WHEN WILL YOU SHIP MY ITEMS?

All orders are subject to a handling period before shipment, usually 1-2 business days.

Most orders leave the warehouse within 1-3 business days after receipt of payment.

You will then receive notification with tracking numbers of both processing and shipment. In many instances, we are shipping from our warehouses in either the US or Asia. If from Asia, please expect 2-3 weeks to receive your order. 

Orders may be canceled before we ship them out and we provide a full refund. Your satisfaction is our ultimate concern.

Please make sure to provide the correct shipping address so as to avoid delays/returns.

SuperGreatOffer.com can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. SuperGreatOffer.com will not be held responsible for customs taxes.

WHEN WILL MY ITEMS ARRIVE?

Please allow up to 2-3 weeks delivery time.

WHERE ARE MY ITEMS COMING FROM?

Our primary warehouse is in Asia.